Privacy Policy

Effective Date: 18th June, 2025
Last Updated: 18th June, 2025

At SOLBZ LLC (“SOLBZ”, “we”, “our”, “us”), your privacy is not just a legal requirement, it’s part of our values. This Privacy Policy outlines how we collect, store, process, and protect your data when you interact with us via our website, digital services, or during engagement for advisory and setup services. We are committed to compliance with UAE data protection guidelines as well as applicable international best practices (such as the EU GDPR, where relevant).

1. Information We Collect

We Collect We collect and process personal and technical information in the following categories:

a. Personally Identifiable Information (PII)

Full name, nationality, address, phone number, email

Passport or Emirates ID (when voluntarily submitted)

Company name, structure preference, licensing needs

b. Business & Operational Data

Trade license documents, business plans, shareholder info

Financial details required for VAT, Corporate Tax, and banking setup

Service preferences, jurisdictional intents, and internal notes during consultations

c. Technical Data

Device/browser type, IP address, OS version

To offer you the most suitable company setup, tax, or visa advisory services

Geolocation (approximate region)

Session cookies and tracking tools (Google Analytics, Meta Pixel, etc.)

2. Why We Collect Your Information

Your data is collected for the following legitimate and contractual purposes:

To offer you the most suitable company setup, tax, or visa advisory services

To process service requests and form submissions

To support ongoing communication, invoicing, and documentation

To improve our website content and user experience

To comply with UAE legal, AML (Anti-Money Laundering), and regulatory obligations

We do not sell, rent, or exchange your data with external parties for commercial gain.

3. Sharing Your Information

Your information may be shared only in the following circumstances:

With government authorities (e.g., FTA, DED, Free Zone Authorities, Immigration)

With third-party service providers (e.g., banks, PROs, tax filing agents) involved in fulfilling your request

When legally compelled or in the event of a regulatory inquiry

We require our partners and affiliates to adhere to strict confidentiality and data protection measures.

4. How We Store & Protect Your Information

Data is encrypted in transit and at rest using SSL and AES-256 standards

Access is controlled via internal permissions and is limited only to authorized personnel

Backups are maintained on secure, access-controlled servers

Personal files are only stored as long as necessary for your project or as required by law

5. Your Rights as a User

You have the right to:

Request access to your stored data

Request correction or deletion

Revoke previously granted consent

Request a copy of your data in machine-readable format (data portability)

Lodge a complaint with a data protection authority (where applicable)

6. Cookies & Tracking Tools

Our site uses cookies and similar technologies to:

Understand user behavior for content optimization

Track ad performance (Meta, Google Ads)

Enhance page speed and security

Our site uses cookies and similar technologies to:

7. Third-Party Links

Our website may link to external websites, including those of regulatory bodies, Free Zones, or compliance tools. SOLBZ is not responsible for the content or privacy practices of these sites.

8. Children’s Privacy

Our services are not intended for individuals under 18 years old. We do not knowingly collect data from minors.

9. Data Retention

Data is retained:

For as long as necessary to fulfill your service or legal obligations (e.g., 5–7 years for accounting)

You may request the deletion of records not required by law

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in laws, technologies, or our services. You’ll find the latest version at https://solbz.com/privacy-policy

Contact Us

If you have any inquiries regarding this Privacy Policy, please do not hesitate to contact us.